| No | Shipping Policy | Description |
|---|---|---|
| 1 | Order Processing | All orders are processed within 1-2 business days after payment confirmation. Custom orders may require additional processing time. |
| 2 | Shipping Methods | We offer multiple shipping options including standard, express, and courier services. Customers can choose the preferred method at checkout. |
| 3 | Delivery Time | Delivery timelines vary based on location and shipping method. Standard delivery typically takes 5-7 business days, while express may take 2-3 business days. |
| 4 | Shipping Charges | Shipping costs are calculated at checkout based on the order weight, dimensions, and delivery location. Free shipping may be available for orders above a certain value. |
| 5 | Order Tracking | All shipments include tracking information. Customers will receive an email with the tracking number once the order is dispatched. |
| 6 | Packaging | Products are carefully packaged to prevent damage during transit. Special packaging is available for gifts or delicate items. |
| 7 | International Shipping | We ship to selected international locations. Delivery times and customs duties may vary based on the destination country. |
| 8 | Shipping Restrictions | Certain products may have shipping restrictions due to size, weight, or legal regulations. Customers are informed before order confirmation. |
| 9 | Address Accuracy | Customers must provide accurate shipping addresses. Incorrect details may delay delivery and additional charges may apply for corrections. |
| 10 | Lost or Damaged Shipments | If a shipment is lost or damaged during transit, customers must notify us immediately. We will work with the courier to resolve the issue or resend the order. |
Pure Silver Elegance for Every Occasion and Every Precious Celebration in Life
